First Impressions - NLP

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Last modified: 11/02/08

First Impressions - NLP - Negotiations

Description (download here)

This 2-day course gives a basic overview of ensuring that you make a good first impression, understand your clients and their body language, use your own body language to best effect, and negotiate successfully. It provides hints and tips, knowledge, tools and techniques as well as experience in a safe environment.

We use little theory and lots of practice, with active feedback, discussion and exercises.

Outline

First impressions

	The 7 First Impressions Fundamentals
	Overcoming a bad First Impression
	The 4 Social Gifts
	The Brand Called YOU

Reading Others

	The basics of NLP
	Reading your clients’ Body Language
	Using your own body language effectively

Negotiation

	The 6 steps to success
	The 4 Questions
	The 6 Principles

Benefits

This course is for all those who have contact with clients and suppliers, or who simply want to improve their interactions with other people both professionally and personally.

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